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CHCCCS007/ Develop and Implement Service Programs

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CHCCCS007/ Develop and Implement Service Programs



1.1 Develop a plan for consumer participation and engagement in decisions about service provision
1.2 Investigate the needs of individuals as the basis for service provision in line with consumer participation and engagement plan
1.3 Recognise processes and communications that may be a barrier to consumer participation and develop mechanisms to overcome these
1.4 Interact and consult with people accessing the service to monitor changing needs so they can be addressed
1.5 Consult and collaborate with other services and networks to address multi-faceted needs of individuals and client groups

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